Share this Job

(Senior) Service Analyst m/f/t


Essen, NW, DE, 45141 Swindon, Wiltshire, GB, SN5 6PB


RWE Supply & Trading GmbH

To start as soon as possible, Full time, Permanent


Your future plans
The department IT Security is within IT Infra and ensures IT security aspects in IT infrastructure, applications and cloud activities. Three core activities are lying in the department, IT Security Operations, Identity and Access Management and IT Security Architecture & Design. For IT Security Operations the department contracted a managed security service provider and for Identity and Access Management it is planned to find a right partner. The growing area due to increased demand for IT Security by security by design requires more additional resources in the team of IT Security Architects to reflect the ramped up cloudification of infrastructure and applications.


You are responsible for:

  • Development of the strategic direction of Identity as a service within RWE IT and Business (Service lifecycle, strategy, guidelines, policies and standards)
  • PAM service delivery following agreed SLA’s
  • Demand management and service ownership
  • Definition and further development of guidelines for PAM 
  • Controlling (planning, forecast, actual) of agreed budget and measurement of goal achievement
  • Monitoring of PAM including external service providers
  • Benchmarking and determination of the PAM 


Your powerful skills

  • Master degree in information technology or related field
  • Proven ability of abstract thinking and understanding complex technical and process setups
  • Knowledge in Operation of PAM solutions using actual components for PAM (SailPoint, CyberArk and cloud solutions)
  • Good knowledge of PAM 
  • Ability to lead and manage change, thinking creatively "outside the box" to deliver innovative and cost effective strategies and roadmaps that work end-to-end and can be adapted as required 
  • Able to influence and work effectively in multiple cultures and at a range of levels including very good communication skills 
  • Experience of managing various and conflicting business demands 
  • Relevant certifications in cyber security management (e.g. CISSP, CISM)

Advantageous, but not a must

  • Experience in working International multi-disciplinary and multi-site development teams
  • Experience in managing 3rd party providers (including managed service)


Benefits you can rely on

  • Contributing to RWE’s cloudification journey from the beginning with the option to influence the directions
  • Being member of the IT Security from operations to a tactical and strategic business partner and busines enabler
  • Building up a virtual team with IT Security experts and upskill them
  •  Permanent training due to the volatility of cloud solutions
  • International environment


Promoting diversity (40x40) flexible working times (40x40) cafeteria/canteen (40x40) company pension scheme (40x40) Free parking (40x40) social commitment (40x40) International exchange (40x40)

Apply now with just a few clicks: ad code 67161

Any questions? Deborah Münz (Recruiting), +49 201 5179-1926

We look forward to meeting you!


We value diversity and therefore welcome all applications, irrespective of gender, disability, nationality, ethnic and social background, religion and beliefs, age or sexual orientation and identity.

Of course, you can find us on LinkedIn, Twitter and Xing, too.


170 traders in the energy business, 290 experts on Europe’s largest energy trading floor and 1,100 additional professionals. Join RWE Supply & Trading and shape the future of the trading business to make energy clean, reliable and affordable.

Job Segment: Supply, Social Media, Operations, Marketing