Senior Associate, Remote Operations

RWE Clean Energy, LLC
To start as soon as possible, full time, permanent

Functional area: Operations & Maintenance
Remuneration: Exempt

The Senior Associate, Remote Operations provides 24/7 remote monitoring of RWE North American renewable energy fleet. Remote Operators will interface with teams including Generation Dispatch, Operations, Engineering, IT, OT and SCADA Operations, and third parties to achieve success.

Role Responsibilities:

• Monitor North American (NA) operating sites from the 24/7 Remote Operation Center (ROC) (Primary and Backup locations)
• Provide notification of RWE energy technology, including but not limited to Wind, Solar, and Energy Storage Systems (ESS), events, and issues to Dispatch, Operations, and Engineering teams as needed
• Monitor RWE energy technology, including but not limited to Wind, Solar,and Energy Storage Systems (ESS), events, and address status changes per ROC procedures
• Receive and respond to instructions from RWE personnel concerning RWE energy technology operations in accordance with ROC procedures
• Complete required ROC and OEM training
• Leverage working knowledge of OEM SCADA systems and other fleet monitoring tools to reduce lost production
• Leverage working knowledge of OEM SCADA systems and other tools to onboard new projects/technology in the Remote Operations Team
• Work or cover 12-hour shifts over days/nights/weekends and holidays
• Participate in cross-team training on specific topics, systems, and processes
• Perform ad-hoc data reporting to assist in the preparation of various reports regarding turbine operation and performance
• Remotely troubleshoot and diagnose operational and technical issues and communicate to Operations and Engineering, as detailed by ROC procedures
• Address 24/7 Monitoring Desk support requests and execute on resolving issues by working with appropriate support and/or Operations teams
• Support the creation of process documentation, communication protocols, faulting handling, and software development to support the  Remote Operations desk

Job Requirements and Experiences:

• Bachelor's degree preferred

• Minimum 5 years of work experience in a technical-related position with at least 2 years experience in power operations, power control, SCADA operations, renewable energy, or similar environments

• Preferred: Experience with renewable energy troubleshooting tools/ software listed below:

  • ToolboxST
  • Toolkit
  • Fluence
  • SMA
  • TMEIC
  • Power Electronics
  • ePOD
  • LG (BESS)
  • Ignition
  • SI

• Substitution:  A Bachelor's degree in Engineering from an accredited school may substitute for 2 years of work experience.  An AS/AA degree in Engineering Technology or a Bachelor’s degree in Business from an accredited school may substitute for 1 year of technical experience

• Ability to walk, climb, and stand extensively during the workday
• Ability to work within tight deadlines
• Ability to work independently and as part of a team
• Strong interpersonal skills, with the ability to manage customer relationships
• Demonstrated desire to learn about the Company and the renewables space
• Excellent proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and Teams
• Strong leadership and communication and ability to meet deadlines
• Strong organization skills and ability to coordinate multiple tasks and deliverables
• Ability to multi-task while working independently and as part of a team
• Motivated self-starter, goal-oriented, and strong problem-solving abilities
• Proven ability to empathize, build relationships, and effectively communicate with people from a diverse set of backgrounds
• Responds well to direction, is easy to challenge and develop, and is coachable
• Is detail-oriented, has strong business acumen, and a sound understanding of business concepts
• This position is an office-based role with some travel and visits to other RWECE offices and field locations
• Must be able to sit, walk, or stand for long durations of time

Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.

Apply with just a few clicks: ad code 89429.
Any questions? Contact HR:   rwece_recruiting@rwe.com

We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.

We are an Equal Opportunity Employer. No matter who you are, we welcome your application irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

RWE Clean Energy is one of the biggest names in the US renewables industry – and No.2 in solar. With a 1,500-strong team, the business has over 15 years’ experience of developing, constructing and operating renewable energy facilities, and ambitious plans for the future.

As part of the RWE Group’s Growing Green strategy to expand globally its green portfolio to more than 65 GW of installed capacity and to invest globally more than EUR 55 billion gross by 2030, RWE Clean Energy is determined to significantly increase its operating asset base in the U.S. This is backed by a project pipeline of more than 24 GW in onshore wind, solar and battery storage which provides for one of the largest development platforms in the United States.

Every project brings constantly-evolving technical, practical and social challenges – and drives a culture where everybody thrives, has fun and feels excited by each day. Our financial stability also means you’ll have the freedom to act with conviction and courage as we pivot to new technologies – and continuously improve, together.